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User Guide for Riders with Service Animals - Lyft policy
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User Guide for Riders with Service Animals - Lyft policy
At Lyft, we believe everyone has the right to get a safe ride and have a great experience. This applies to everyone, including passengers with service animals.
This User Guide explains Lyft's Service Animal Policy, and explains what to do if you need to submit a complaint because you believe you were denied a ride or otherwise mistreated as a result of having your service animal accompany you on your ride.
Summary of Lyft's Service Animal Policy:
Lyft's Service Animal Policy...
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