Lyft and Uber drivers have a horrible habit of cancelling on riders with guide dogs.
I've extolled the virtues of autonomous vehicles, specifically Waymo, in this column (and elsewhere) on numerous occasions. However imperfect the technology may be, I staunchly believe fully autonomous cars...
by Shaun Heasley | October 15, 2024
Foot traffic streams past Uber offices in San Francisco. (Karl Mondon/Bay Area News Group/TNS)
Uber is rolling out new features to assist riders with disabilities and is adding training for drivers to help better accommodate them.
The ride-sharing company...
Abhean has published a news story:
Guide dog discrimination by Uber and Lyft impacts ride accessibility - The National Federation of the Blind aims to end discriminatory ride denials and cancellations against guide-dog owners.
Read the full story here...
The Americans with Disabilities Act protects individuals with disabilities from discrimination including within transportation. However, Uber and Lyft are failing to protect their blind customers with guide dogs.
The National Federation of the Blind held a Rideshare Rally in San Francisco on...
QUEENS, N.Y. (PIX11) – A rideshare driver is accused of threatening to kill a passenger after the rider reported him to the company, according to a complaint released by the Eastern District of New York.
Mark Bababekov allegedly tried to make repeated calls to the passenger and threatened to...
I open this message by acknowledging the courage displayed by Michael Forzano and Katrina Albert. After enjoying dinner at an Orlando, Florida restaurant, Michael Forzano, a blind guide dog user, hailed an Uber. When the Uber arrived, the driver told Mr. Forzano he could not take his guide dog...
Three Bay Area people, all legally blind, tell NBC Bay Area they are still constantly left stranded by Uber and Lyft drivers because of their seeing eye dogs. The years-long issue has caught the attention of the US Department of Justice, this news organization has confirmed through a source with...
An Aventura woman shared a video showing the Uber driver who refused to give her a ride.
Robbie Esper, who is legally blind and uses hearing aids, said the ride was canceled because of her service dog Ted.
"She went ballistic on me and she said she was going to call the police," Esper said...
Service Animal and Assistive Device Policy (United States)
Service Animals
State and federal law generally prohibit transportation providers from denying service to riders because of their service animals, and from otherwise discriminating against riders with service animals. For this reason...
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